Rouse Don L Cpa

TOP NOTCH SERVICE. Don and his staff have always provided top notch service for me and my business. They are very down to earth and take the time to explain things in real world terms. As a business owner I appreciate having them as a trusted advisor.…

Buyer Beware!. If you decide to use their services, make sure you get a quote in writing before they commence work. And, don't dare ask for clarification on a bill, because apparently they have so many clients that they can afford to tell you "nevermind, we do not want your business".

I was quoted tax prep fees of $70-200. Four days later my taxes are prepared, with an invoice of $275.

The reason given: This firm bills by the form, not hour. I didnt think it was fair that I was charged for things like carrying over a stock loss, which they simply transposed from my 2010 return.

I cordially and respectfully asked Don for clarification and an adjustment. His response: A) called me a Liar - that $70-200 was not quoted by his asst (Debbie)...even though she was not there to confirm and B) off the cuff decided I was not worth his time and cancelled his service to me (no bill - no tax prep).

Buy local, but stay away from this CPA firm! Unless that is, you have extra money to throw away.…